TOM WALSH: Chrysler to use criticism to improve

 08.06.2008 03:24   freep.com

At around 7 a.m. last Wednesday, Chrysler LLC Chairman and Chief Executive Officer Robert Nardelli fired off an e-mail to all company employees. Chrysler's biggest business challenge, he wrote, is to understand why many potential customers don't consider buying Chrysler, Dodge or Jeep brand vehicles.

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